Last updated: October 28, 2026
1. Acceptance
By accessing or using signuscrm.com (the "Site") or subscribing to SignusCRM (the "Service") you accept these terms. If you do not agree, do not use the Site or the Service. If you act on behalf of a company, you state that you have authority to bind it.
2. Definitions
- Signus: signuscorp, which develops and operates SignusCRM.
- Site: the website https://signuscrm.com.
- Service: the SignusCRM platform, in its web and mobile app versions, available at https://crm.signuscorp.com/, together with implementation and support.
- Customer: the person or company that subscribes to the Service. User: each person authorized by the Customer to use it.
- Proposal: the written document or agreement that sets the plan, price, scope and terms of the subscription.
3. Use of the Site
The Site lets you learn about SignusCRM, compare plans, write to us and request a demo. By using it you agree not to:
- Use it for illegal activities or activities that infringe third-party rights.
- Attempt to access systems or data without authorization, or affect their availability.
- Send spam or false information through the form or the chat.
- Copy or redistribute its content, design or brand without our permission.
4. Plans and subscription
SignusCRM is offered in the Silver, Gold and Platinum plans, with pricing tailored to users and modules, billed monthly or annually. The features of each plan are described on the Pricing page.
The information on the Site is informative. The Service is subscribed through a Proposal accepted by the Customer, which prevails over these terms in case of conflict.
5. Implementation and support
We work in three stages: discovery, configuration and go-live, with training for the Customer's team on the web and mobile versions. Support is provided by chat according to the plan subscribed and the Proposal.
6. Accounts and security
The Customer is responsible for keeping its Users' credentials confidential, assigning appropriate permissions and for actions carried out with its accounts. It must notify us without delay if it detects unauthorized use.
7. Customer data
The data the Customer uploads to the Service (leads, customers, quotes, orders and similar) belongs to the Customer. Signus processes it only to provide the Service, in line with the Privacy policy and the contract.
The Customer is responsible for having the legal basis and permissions to process that data (for example, leads captured through Meta Ads or landing pages) and for complying with applicable data protection and commercial communications rules.
8. Acceptable use of the Service
The Customer and its Users agree not to:
- Send unsolicited bulk communications or contact people without a legal basis to do so.
- Upload illegal content or content that infringes third-party rights.
- Probe for vulnerabilities, overload the Service or interfere with its operation.
- Resell, sublicense or transfer access without Signus' written authorization.
- Breach the terms of the platforms it integrates with (for example, Meta).
9. Third-party integrations
The Service may connect with third-party services (Meta, Zapier, email marketing, ERP or others). Their use is governed by each third party's terms; Signus is not responsible for their availability or changes.
10. Intellectual property
SignusCRM, its software, design, trademarks, texts and logos belong to Signus or its licensors. While the Service is in effect, the Customer receives a limited, non-exclusive, non-transferable and revocable license to use it for its internal operations. No ownership rights are transferred.
11. Availability and maintenance
We work to keep the Service and the Site available, but interruptions may occur due to maintenance, updates or causes beyond our control. Where possible, we will announce scheduled maintenance. During maintenance, the Site may show an informational page with access to the platform.
12. Calculator and informational content
The impact calculator and the customer stories are illustrative: they rely on the assumptions stated on the Site itself and do not guarantee results. Actual results depend on each business.
13. Warranties and limitation of liability
The Site is provided "as is". To the extent permitted by law, Signus will not be liable for indirect, incidental or consequential damages (such as loss of sales, revenue or data) arising from the use of the Site or the Service.
Signus' total liability to the Customer is limited to the amount paid for the Service during the 12 months before the event giving rise to the claim. Nothing in these terms excludes liability that cannot be excluded by law.
14. Suspension and termination
We may suspend or terminate access if these terms or the Proposal are breached, or for non-payment, with prior notice where possible. The Customer may terminate as agreed in its Proposal. On termination, the Customer may request an export of its data within a reasonable period; afterwards it may be deleted in line with the Privacy policy.
15. Privacy
The processing of personal data is governed by our Privacy policy.
16. Changes to these terms
We may modify these terms. The current version is published here with its update date, and continuing to use the Site or the Service means accepting it. Changes do not alter written agreements already in force unless otherwise agreed.
17. Governing law and jurisdiction
These terms are governed by the laws of the Republic of Guatemala. The parties submit to the competent courts of that country, unless the Proposal provides otherwise.
18. Contact
For questions about these terms, write to us through the contact form or open the chat on this Site.