Last updated: October 28, 2026
1. Who we are
signuscorp ("Signus", "we") develops and operates SignusCRM, a CRM platform for sales and operations management for sales teams. This policy applies to the website https://signuscrm.com (the "Site") and to the communications you have with us through it.
To ask questions or exercise your rights over your data, use the contact form or the chat on the Site.
2. What data we collect
We collect only the data needed to assist you:
- Contact form: name, company, email address, phone, team size, topic of interest and the message you write. It is sent to our email and kept in the Site's admin panel so we can assist you.
- Chat: name, email address, phone, the messages and files you send, and an anonymous visitor identifier stored in your browser so you can resume the conversation.
- Demo scheduling: when you book a time in our scheduler (app.vargohub.com), the data you enter in the booking form, such as name, email and notes.
- Impact calculator: the values you adjust (leads, average sale value, users) are processed in your browser. We only receive them if you choose to send them through the form.
- Technical data: IP address, browser and device type, pages visited and date and time of access, generated when you use the Site.
We do not collect sensitive data and we do not ask for payment information on this Site.
3. What we use your data for
- Answering your questions and preparing a proposal or a demo of SignusCRM.
- Providing support to customers and developers through the chat.
- Contacting you about your request by email, phone or the means you tell us.
- Protecting the Site against spam and abuse; for example, limiting repeated form submissions from the same IP address.
- Understanding how the Site is used and improving it (see "Cookies, local storage and analytics").
- Complying with legal obligations where applicable.
We do not sell your data or use it for purposes other than those described here without your consent.
4. Who we share it with
We share data only with providers that help us operate the Site and process it for those purposes:
- Hosting and email services, where the Site is stored and form messages are received.
- The Vargo chat platform (vargohub.com), which runs the widget and stores the conversations.
- The Vargo booking system (app.vargohub.com), to schedule demos.
- Google (Google Fonts for typography and Google Tag Manager/Analytics for analytics), Hotjar and Metricool, for analytics and browsing behavior.
We may also disclose data if a competent authority requires it under the law.
5. Cookies, local storage and analytics
The Site uses these technologies:
- Language (
signus_lang): first-party cookie, lasting up to one year, that remembers whether you prefer Spanish or English. - Chat: browser local storage with a visitor identifier and the conversation state, so you can resume it.
- Third-party analytics: Google Tag Manager/Analytics, Hotjar and Metricool may set cookies or similar technologies to measure visits, clicks and scrolling, and to produce heatmaps or recordings of browsing.
You can block or delete cookies in your browser settings and opt out of analytics using each provider's tools (for example, the Google Analytics opt-out add-on or Hotjar's opt-out option). If you block cookies the Site keeps working, although some preferences will not be remembered.
6. Data inside the SignusCRM platform
When a company uses SignusCRM (at https://crm.signuscorp.com/) to manage its leads, customers, quotes and orders, that company is responsible for the data it uploads and Signus acts as a processor: we handle it only to provide the service and as set out in the contract.
If your data is held by a company that uses SignusCRM and you want to exercise your rights, contact that company first. This policy does not cover that processing.
7. How long we keep it
We keep data for as long as needed to handle your request and maintain the business relationship, and afterwards for the periods required by law or needed to resolve claims. When it is no longer needed it is deleted or anonymized. Analytics data is kept according to each provider's retention periods.
8. Security
We apply reasonable technical and organizational measures to protect data: encrypted connection (HTTPS), access restricted to staff who need it, and spam protection. No system is completely secure; if we detect an incident that affects you, we will notify you as required by applicable law.
9. International transfers
Some providers may store or process data outside your country of residence, including the United States and other countries. We seek to ensure they have adequate safeguards under applicable regulations.
10. Your rights
You may ask us at any time to:
- Access the data we hold about you.
- Correct it if it is inaccurate or incomplete.
- Delete it when it is no longer necessary.
- Object to its processing or ask us to restrict it.
- Receive it in a structured format (portability).
- Withdraw your consent where processing is based on it.
We will handle your request within a reasonable time and may ask you to verify your identity. If you believe your data is not being handled properly, you may file a complaint with the data protection authority in your country.
11. Minors
The Site and SignusCRM are aimed at businesses and professionals. We do not knowingly collect data from anyone under 18.
12. Changes to this policy
We may update this policy. We will publish the current version on this page with its last-updated date and, if the change is significant, highlight it on the Site.
13. Contact
For any question or request about your data, write to us through the contact form or open the chat on this Site. You can also read our Terms and conditions.